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Privacy Policy for Malaysia Account Data

Before you open your account, this Privacy Policy explains how mea444 collects account details, device signals, cookie data and payment records tied to Malaysia access where local law…

Malaysia data focusCookie controlsAccount privacyTouch 'n Go context
mea444 Privacy Policy for Malaysia Account Data
CONTACT ROUTES

3 Ways to Ask About Privacy

Privacy questions should reach the right team without sending you through the whole account queue.

Live chat Use live chat when your privacy question is tied to account access, cookies or a wallet check. Our team will ask for account proof before discussing personal data or payment records.
Email request Send an email when you need a written privacy response, such as access to account data, correction of profile details or a question about how long we keep records.
Secure account form Use the account form for requests that involve identity checks or document handling. Keep attachments clear, remove unrelated details and wait for our privacy team to confirm the next step.
ACCOUNT CARE

6 Data Practices We Use

Our Privacy Policy is written around day-to-day account handling, not vague legal wording.

Account data

We collect details you provide during account setup, such as name, contact details, login credentials and verification material.

Cookie use

Cookies help keep sessions active, remember basic preferences and detect unusual sign-in patterns.

Payment records

For Touch 'n Go, GrabPay, Boost dan FPX, we keep transaction references, status updates and wallet matching data.

Security checks

During sign-in and account changes, we may log device type, IP address, time stamps and risk signals.

Retention periods

We keep personal data only for account operation, dispute handling, finance records, legal duties or security needs.

Change requests

You can ask us to correct inaccurate details, provide a copy of account data or consider deletion.

Privacy Questions Before You Join

These answers explain the privacy points most people ask before creating or maintaining an account. They focus on data collection, payment records, cookies, access rights and contact routes. If your situation involves a legal restriction, account access depends on local law and is available only where local law permits.

We collect account details you provide, login records, device signals, cookie data, support messages and payment references. The exact data depends on what you use, such as wallet checks or account verification.

Payment records help match wallet activity, handle settlement, answer disputes and meet legal or finance duties. For Touch 'n Go, GrabPay, Boost dan FPX, we keep references and status marks rather than full payment credentials.

Yes. Contact us through chat, email or the secure account form and tell us what you need. We verify your identity first, then prepare the data we can provide under applicable law.

Cookies support sign-in sessions, preference settings and security checks. You may change browser settings, but blocking all cookies can affect account access, wallet checks and fraud detection that relies on session data.

Access is limited to staff and service partners who need the data for account handling, security, payment processing, support or legal duties. We do not sell your personal data to outside advertisers.

Retention depends on the record type and purpose. Some data is kept for active account use, while finance, dispute, security or legal records may need to remain longer before deletion or anonymisation.

Send a request through the secure account form or email support with the detail that needs correction. We may ask for proof before updating records, especially where the change affects payments or account access.