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Legal terms for your mea444 account

Our legal page puts account terms, privacy duties, cookie use, security rules and Malaysia payment references, including Touch 'n Go, GrabPay, Boost dan FPX records, in one place…

Malaysia law contextPrivacy and cookiesAccount security termsTouch 'n Go records
mea444 Legal terms for your mea444 account
CONTACT PATHS

Three legal contact paths

Questions about terms, privacy, cookies or identity checks should reach a channel that can protect your account while answering clearly.

Legal mailbox Send privacy, cookie, terms or data-change requests through the legal contact form linked from the footer. Include your account phone number and the issue type so we can route it without exposing extra details.
Account support Use in-account chat when your question concerns account access, identity checks, withdrawal status tied to legal verification, or a locked login. Our team may ask for matching details before discussing records.
Payment record help For Touch 'n Go, GrabPay, Boost dan FPX queries, attach the transaction reference and time. We use that record only to trace the legal status of the wallet entry.
DATA CARE

Six ways we handle legal records

Legal handling is part of the account flow, not a separate afterthought. We collect only the details needed to create your account, verify ownership, manage wallet records, answer…

Data collection

We ask for account details, contact data and payment references only when they serve a legal or operational purpose.

Cookie choices

Cookies help remember login state, language choice and basic security signals.

Security records

Login attempts, device changes and wallet actions create records we use to detect unauthorised access.

Retention periods

We keep account and transaction records only for business, dispute, security, tax and legal needs.

Change requests

If your name, phone number or payment reference is wrong, contact us from your account channel.

Disclosure handling

We share records only with service providers, payment partners, advisers or authorities when the request has a lawful basis.

Legal questions before you join

Before you join, you may want to know how our terms apply, what data we keep, and how to ask for changes. These answers focus on legal handling only, including access under local law, privacy rights, cookie choices, account records and contact paths. If your matter is personal to your account, use the signed-in channel so we can verify ownership. This helps us avoid exposing records to the wrong person.

The account terms apply from the moment you create an account and continue while you use, pause or close it. They cover eligibility, account conduct, wallet records, identity checks, withdrawals, privacy duties and dispute contact steps.

Yes. Access and eligibility depend on local law and are available only where local law permits. Payment availability, a working device or an account form does not change the legal position for your location.

We keep account details, login records, payment references, identity-check results, cookie choices and support messages when they are needed for legal, security, tax, dispute or account-management reasons. We do not keep extra documents without a purpose.

Contact us through the signed-in account channel or the legal form and state the record you want corrected or removed. We may verify ownership first, then handle the request according to legal and retention requirements.

Cookies record practical choices such as login state, language preference, session safety and optional tracking where offered. You can adjust browser settings, but some account functions may need essential cookies to confirm that requests come from your device.

Payment records are restricted to teams and partners that need them for wallet matching, withdrawal verification, dispute handling, security checks or lawful requests. We do not publish transaction details or use them outside the stated purpose.

When terms change, we present the updated wording through the site or account channel. If you continue using the account after the stated effective date, the updated terms apply where local law permits.